Where Your Pets Feel at Home
FAQs
A Collection of Helpful Answers from Our Frequently Most Asked Questions
When Can I Drop Off or Pick Up My Pets? Morning hours are Sunday - Saturday from 8 am - 9:30 am. Evening hours are Sunday- Saturday from 5 pm - 6:30 pm. What about holidays? Standard hours apply to all holidays with the exception of Thanksgiving Day and Christmas. Closed for drop off and pick up on Thanksgiving Day and Christmas.
What Kind of Vaccinations Does my Dog or Cat Need to Have? Required: RABIES (by state law). Please bring along (or send ahead via email, Facebook messenger, or USPS) proof of up-to-date vaccinations on your veterinarians' letterhead. Distemper and Parvovirus. Bordetella / Kennel Cough
What Happens if My Pet Gets Sick or Hurt While I'm Away? If it is an emergency, we will first attempt to take them to YOUR vet. If your vet is unable to see them, we will take them to VCA Metzer Animal Hospital in State College, PA as they are open 24/7. *Note, we will be in constant communication with you if we are able to reach you.
How Often Do Pets Get Fed? Our typical feeding schedule includes (2) feedings, breakfast and dinner. If your pet gets additional food time at home, such as lunch or a midday snack, we will certainly add those to their schedule while staying with us as well.
Will My Dog Be Interacting With Other Dogs? No, they will not be able to be in the same space as other dogs for safety reasons. In addition, dogs do not see other dogs (outside of the checkin and checkouts). This allows for a calm stay for your pup.
Does My Dog Get To Go Outside? How Often? Yes, of course! We have two fence in yards that we use for our daily outings. They go out 3x/day on a rotational basis. Additional outings are offered in the amenities section.
What Do I Need To Bring Along With My Dog? Along with their food items and a copy of their vaccinations (and medications if any), you are welcome to bring along toys, bones, blankets and bedding items. We like to make them as comfortable as possible with things that remind them of home! We do offer milkbone treats after each outside break.